Device Does Not Turn On

If your Radiacode device does not turn on after a prolonged period of inactivity, it may have entered battery protection mode. This feature prevents the lithium battery from discharging to levels that could potentially damage it.

Possible Symptoms:

  • The device does not power on.
  • The device does not begin charging when connected to a power source.
  • The LED indicators do not illuminate.

Steps to Reactivate the Device:

1. Connect to a Power Source:

  • Action: Plug the device into a reliable power outlet using the appropriate USB or USB Type-C charging cable.
  • Observation: The blue LED indicator should light up, indicating that the device is receiving power.

2. Reset the Charging Process:

  • Action: Disconnect the power cord from the device.
  • Action: Quickly reconnect the power cord back to the device within a few seconds.

3. Verify Charging Status:

  • Observation: The device should now begin charging normally.
  • Check: Ensure that the blue LED remains illuminated or that any charging indicators (if available on your model) are active.

4. Attempt to Power On the Device:

  • Action: Press the power button to turn on the device after it has charged for a few minutes.
  • Observation: The device should power on and function as expected.

Additional Tips:

  • Use Original Accessories: Always use the original charging cable with your Radiacode device, or certified replacements, to ensure compatibility and safety.
  • Check Power Source: Verify that the power outlet or USB port you are using is functioning correctly by testing it with another device.
  • Allow Time for Charging: If the battery was deeply discharged, it might take a few minutes before the device responds. Leave it connected to the power source for at least 10-15 minutes before attempting to turn it on again.
  • Avoid Frequent Deep Discharges: To maintain battery health, try to charge the device periodically, especially if it has not been used for an extended time.

If the Issue Persists:

Contact Technical Support: If the device still does not turn on or charge after following the steps above, please reach out to our support team for further assistance.

By following these instructions, you should be able to reactivate your Radiacode device safely and resume normal operation. The battery protection mode is a safeguard designed to extend the lifespan of your battery by preventing harmful deep discharges.